Frequently Asked Questions

Everything you need to know about shopping with Cara & Co.

What are your shipping options and delivery times?

We offer standard shipping (5-7 business days) and expedited shipping (2-3 business days) on all orders. Once your order is processed, you will receive a tracking number via email.

What is your return policy?

We offer a 30-day return window for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How can I track the status of my order?

Once your order ships, you will receive an automated email containing a tracking link. You can also log into your Cara & Co. account to view your order history and status.